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| The Basics of Informational Interviewing |
STEPS TO SUCCESSFUL INFORMATIONAL INTERVIEWING / NETWORKING
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Determine what fields you want to explore
Think about the content of the work you want to do and the setting in which
you would like to work. The Career Development Center offers career assessments
to help you clarify your choices, as well as books and computerized
information about specific careers.
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Identify your contacts
Browse through the Career Contacts Directory to find professionals you would like to
interview. Don't forget to use the human resource contacts for information about careers
in their company. Remember they know all the basic qualifications for positions they are
hire for. Another way to find contacts is by asking people in your day-to-day life if
they know anyone in your field of interest.
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Prepare for the informational interview
Prepare a list of questions focusing on topics such as: how to best prepare for the
field, a typical day's activities, industry trends, typical career paths, and who else
your contact recommends you meet. Identify what you want to share about your own goals
and interests, when appropriate. Remember not to ask for a job.
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Make Initial Contact
Call or email your contact. If you're not sure what to say, view a
sample phone script
and/or sample email.
State the reason for your contact and where you got their name. Be sure you ask them how they
would prefer to answer your questions/perform an informational interview. Some may prefer
to talk on the phone, others may be willing to provide you detailed answers to questions via
email. If possible arrange an in person meeting, Indicate that you are seeking information, not a job. If meeting in person, do not
send a resume before the meeting, do not offer one without it being requested, and bring a
copy along in case interest is expressed.
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Conduct the informational interview
Always be respectful and accommodating during an informational interview. If meeting in person
or talking on the phone, keep to the agreed upon timeframe for the interview (15-20 minutes).
Sometimes the person will choose to extend the amount of time. Remember to thank the contact at
the conclusion of the meeting/phone call/email.
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Review & Recap
Review the experience as soon as possible after the interview, while impressions are most
vivid. Jot down any key information or suggestions, names and numbers of referrals, and any
new questions raised. If you are emailing, save the messages that contain all this important
information.
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Follow up
Send or email a thank you note within 24 hours of the interview.
Mention if you found a particular piece of information especially helpful. Include your email
address and phone number so your contact can easily reach you if he/she has additional information
to share. If your contact has given you a referral or suggestion, state that you will be in touch
regarding the outcome or results. This is a good way to establish an ongoing networking relationship
and often results in additional referrals.
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Keep track of your network
As you expand your network, you will want to keep in touch with a number of the people you
have met. Create a system to organize your contact information. Contact information such as name, title,
company, address, phone number, and e-mail address, and dates and notes of meetings and calls
are useful to include in your tracking system.
Networking is a two-way street, meant to be mutually beneficial. There may be a time in the
future when your contact will seek out your assistance.
Career Contacts Directory
What is "Career Contacts"? |
Steps To Successful Networking / Informational Interviewing
Sample Phone Script |
Sample Email |
Sample Questions
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