Communications and Dispatch

The University Police Department operates an Emergency Communications Center serving the Hayward and Contra Costa Campuses that is staffed by a Public Safety Dispatcher 24 hours a day, 7 days a week.

Dispatchers are technically trained, non-sworn members of the department who are required to satisfy specific Peace Officer Standards and Training principles and complete a certified Dispatcher course. Dispatchers monitor requests for general and emergency assistance via information desk, radios, telephones, faxes, teletypes, alarms and coordinate a response via an enhanced 9-1-1 Public Safety Answering Point system. Dispatchers are also responsible for monitoring the radio frequencies local law enforcement agencies and coordinating requests for outside agency assistance.

Unit Personnel Erica Iniguez Police Dispatcher 510-885-3791 erica.iniguez@csueastbay.edu Mattie Johnson Police Dispatcher 510-885-3791 mattie.johnson@csueastbay.edu Elizabeth Mainini Police Dispatcher 510-885-3791 elizabeth.mainini@csueastbay.edu Amy Whitted Police Dispatcher (510) 885-3791 amy.whitted@csueastbay.edu